Health Care Consumers and the Employer’s Changing Role

About the Webinar

Over the last decade, the share of the cost of health care born by consumers and families has risen steadily. As a result, individuals behave like traditional consumers in relation to health care choices, goals, and expectations. The increased availability of digital tools in every dimension of their lives have raised consumer expectations about convenience, choice, and transparency in health care.

These shifts in consumer expectations and behaviors mean that employers need to make changes as well. No longer are consumers content to simply follow their employers’ lead regarding their health and wellbeing benefits. And yet, they are looking for advice and support in obtaining medically sound, cost effective, and high-quality health care.

In this session, we’ll look at appropriate ways for employers to address these societal changes and the challenges they bring. Attendees will:

  • Understand the nature of the changes driving consumerization in health care
  • Recognize emerging employee expectations and needs
  • Identify the regulatory changes that are contributing to the changing marketplace
  • Assess health benefits approaches that better are more and less likely to work moving forward

Why is a healthy workforce a better workforce? They show up to work, work harder, and are happier! Check out this blog post for more information on the value of a healthy workforce. You’ll learn why the most effective programs address all employees’ needs – physical, emotional, and financial.

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