These shifts in consumer expectations and behaviors mean that employers need to make changes as well. No longer are consumers content to simply follow their employers’ lead regarding their health and wellbeing benefits. And yet, they are looking for advice and support in obtaining medically sound, cost effective, and high-quality health care.
In this session, we’ll look at appropriate ways for employers to address these societal changes and the challenges they bring. Attendees will:
Understand the nature of the changes driving consumerization in health care
Recognize emerging employee expectations and needs
Identify the regulatory changes that are contributing to the changing marketplace
Assess health benefits approaches that better are more and less likely to work moving forward